Shipping policy
Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand how we manage deliveries within Saudi Arabia.
🚚 Shipping Locations
We currently ship orders within the Kingdom of Saudi Arabia only. If you're located outside of Saudi Arabia, please stay tuned as we expand our delivery zones in the future.
⏱️ Processing Time
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Orders are processed within 2–5 business days after payment is confirmed.
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Once your order has been processed, you will receive a confirmation email with tracking details.
📦 Shipping Time
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Estimated delivery time to most cities in Saudi Arabia: 7–15 business days.
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Remote areas may take slightly longer.
Please note: Since we operate via dropshipping, some orders may be shipped from international warehouses. Slight variations in delivery time may occur due to customs clearance or logistical delays.
💰 Shipping Charges
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Standard Shipping: SAR 28.75
Shipping rates are calculated at checkout and may vary depending on your location and the product.
📦 Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your package at any time through our website’s “Track Order” page.
❗ Customs & Import Duties
While most orders are delivered without additional charges, import duties or taxes may apply based on Saudi Arabian customs regulations. Any such charges are the responsibility of the customer.
📮 Lost, Delayed, or Damaged Packages
We are not liable for delays caused by the shipping carrier, customs, or unforeseen circumstances. However, if your order is significantly delayed or arrives damaged, please contact us at [your support email], and we’ll do our best to assist you.
📧 Need Help?
If you have any questions or concerns about your order or shipping details, feel free to reach out to our customer support team at roshanalisalim@gmail.com.